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Learning from Conflict: A Handbook for Trainers and Group Leaders
by Lois B. Hart
Product Group: Book
Publisher: Leadership Dynamics (1987-01)
ISBN: 0911777148
EAN: 9780911777147
Dewy Decimal #: 158
Ring-bound
Edition: Reprint
Condition: Very Good
Comments: "BUY WITH CONFIDENCE, Over one million books sold! 98% Positive feedback. Compare our books, prices and service to the competition. 100% Satisfaction Guaranteed!"
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Editorial Reviews
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Product Description
Learning From Conflict offers ready-to-use, fully reproducible activities for training in recognizing and resolving the major causes of conflict. The structure of the book is derived from Dr. Hart's Learning From Conflict Model, a simple, clear model that gives basic guidelines for applying its techniques to the specific needs of the participants. Instructors will learn how to help others accurately name their patterns of conflict, understand their reactions, identify the causes, prevent conflicts from developing and escalating, and apply conflict resolution techniques. Learning From Conflict is written for trainers, facilitators, team leaders, and educators. The numerous, fully reproducible sample training designs, case studies, and activities can be applied in a variety of training situations, including communication, supervision, and interpersonal relationships.
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